Terms & Conditions

Welcome to Oha Casino. This document sets out the terms and conditions that govern your use of the website and services provided by AccelCore Enterprise Limitada, the operator of Oha Casino. By accessing or using the site, you agree to be bound by these terms. Please read them carefully before registering an account or placing any wagers. If you do not agree with any part of these terms, you should not use the site.

The terms apply to all activities on the platform, including casino games, live casino, sportsbook, virtual sports, and esports. They also cover all promotions, bonuses, and cashback offers. Additional policies, such as the Privacy Policy and Responsible Gaming page, form part of these terms by reference.

Eligibility and Age Restriction

To register an account and use the services, you must be at least 18 years of age. This is the legal minimum age for gambling in Canada, where Oha Casino is focused. It is your responsibility to ensure that you meet the legal age requirement in your jurisdiction of residence. The operator reserves the right to verify your age at any point, including before processing any withdrawal.

Accounts found to be opened by individuals under the legal age will be closed immediately. Any winnings accrued by such accounts will be forfeited, and deposits may be returned at the operator’s discretion.

Account Registration and Security

You must provide accurate, current, and complete information during the registration process. This includes your full name, date of birth, email address, and residential address. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify customer support immediately if you suspect unauthorized access.

Oha Casino uses SSL encryption to protect your personal and financial data. KYC (Know Your Customer) verification is required before any withdrawal can be processed. You may be asked to submit a government-issued photo ID and proof of address. VPN use is prohibited on the site.

Deposits and Withdrawals

Deposits can be made using a variety of methods, including Interac e-Transfer, Visa, Mastercard, Skrill, Neteller, MiFinity, Revolut, Cashlib, Sofort, Jetonbank, Rapid Transfer, and cryptocurrency. The minimum deposit across all methods is C$20. Deposits are processed instantly.

Before any withdrawal, a 1x deposit turnover requirement must be met. This is an anti-money laundering (AML) rule that applies even if you have not claimed a bonus. The minimum withdrawal amount is C$70. Withdrawal methods are matched to your deposit method where possible. Processing times vary by method: e-wallets and cryptocurrency typically process within 0–3 hours after approval, while card withdrawals may take 1–3 business days.

Standard monthly withdrawal limits apply: up to C$7,000 per day, C$14,000 per week, and C$55,000 per month. Higher limits may be available for VIP tier members. The casino does not charge any fees for deposits or withdrawals.

Bonus Terms and Conditions

All bonuses and promotions are subject to specific terms. The following rules apply to the welcome bonus and other offers.

Welcome Bonus

The welcome bonus is a 200% match on your first deposit up to C$4,250. It is credited automatically upon deposit—no promo code is required. The minimum deposit to qualify is C$20.

• Wagering requirement: 35x the bonus amount.
• Maximum bet while the bonus is active: C$7 (equivalent of €5).
• Maximum conversion (cashout): 10x the bonus amount.
• Validity period: The bonus must be wagered within the timeframe specified in the offer (if not stated, please refer to the general bonus rules).
• Excluded payment methods: Some methods may not qualify for the bonus; check the full terms for details.

Daily Cashback

A 10% cashback on the previous day’s net losses is credited daily. This cashback has no wagering requirement and is withdrawn as real money.

Friday Free Spins

Every Friday, 50 free spins are awarded on the featured slot of the week. No action is required to claim them. Winnings from free spins are kept as real money. Free spins are valid for 48 hours.

Monthly Leaderboard

A monthly slots leaderboard awards a C$25,000 prize pool to the top 50 players. Prizes are cash and carry no wagering requirement.

General Bonus Rules

• Only one bonus may be active at a time unless otherwise stated.
• Wagering contributions vary by game type. Slots typically contribute 100%, while table games and live casino games may contribute less.
• The operator reserves the right to modify, cancel, or refuse any bonus at its discretion.
• Bonus abuse, including the use of multiple accounts or prohibited betting patterns, will result in forfeiture of bonuses and winnings.

Game Rules and Fair Play

All games on Oha Casino use a certified random number generator (RNG) to ensure fair and unpredictable outcomes. RNG certificates are available from the provider. Game rules for each title are accessible within the game interface. You are responsible for understanding the rules of any game you play.

Responsible Gambling

Oha Casino is committed to promoting responsible gambling. We provide several tools to help you stay in control:

• Deposit limits: Set daily, weekly, or monthly limits instantly via the Intercom widget.
• Cool-off periods: Take a break from gambling for a chosen period.
• Self-exclusion: Exclude yourself from the platform by emailing support with the subject line “SELF-EXCLUDE”.

We also provide links to external support organizations, including Gamble Aware, Gamblers Anonymous, and GamCare. If you feel your gambling is becoming a problem, we encourage you to seek help from these services. The legal minimum age for gambling in Canada is 18, and we enforce this strictly.

Prohibited Activities

The following activities are strictly prohibited:

• Creating multiple accounts.
• Using VPNs or proxy services to bypass geographic restrictions.
• Collusion, cheating, or exploiting software bugs.
• Money laundering or any illegal activity.
• Abusing bonuses or promotions.

Any account found to be involved in prohibited activities may be suspended or closed, and funds may be forfeited.

Restricted Regions

Oha Casino does not accept players from certain jurisdictions. It is your responsibility to ensure that online gambling is legal in your country of residence. The operator reserves the right to block access from restricted regions at any time.

Privacy and Data Protection

Your personal data is handled in accordance with our Privacy Policy. We collect information necessary to provide our services, including identity verification and transaction processing. Data is stored securely and is not shared with third parties except as required by law or for payment processing. You have the right to request access to, correction of, or deletion of your data by contacting support.

Account Suspension and Closure

The operator reserves the right to suspend or close an account at any time, with or without notice, for breach of these terms, suspected fraud, or any other reason deemed appropriate. In case of account closure, any remaining balance will be returned after verification, subject to applicable deductions.

Limitation of Liability

Oha Casino provides its services on an “as is” and “as available” basis. To the fullest extent permitted by law, the operator disclaims all warranties, express or implied. The operator shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site.

Complaints and Dispute Resolution

If you have a complaint, please contact our support team via the 24/7 live chat (Intercom widget) or by email. We aim to resolve all disputes promptly. If a satisfactory resolution cannot be reached, you may refer the matter to the relevant regulatory authority in Anjouan.

Governing Law

These terms and conditions are governed by the laws of Anjouan, the licensing jurisdiction of Oha Casino. Any disputes shall be subject to the exclusive jurisdiction of the courts of Anjouan.

Amendments

The operator reserves the right to amend these terms at any time. Changes will be posted on this page and, where appropriate, notified to you by email. Continued use of the site after changes take effect constitutes your acceptance of the new terms.

Contact

For any questions or concerns regarding these terms, please contact customer support via the live chat widget or by email. We are available 24/7 to assist you.